How to Manage Traveler’s Safety During COVID-19

We are witnessing an unprecedented moment in the history of the travel industry. The COVID-19 pandemic has changed the corporate travel industry forever. With travel restrictions and lockdown, business travelers are facing challenges that have never been experienced before. It is crucial for companies to ensure the safety of their employees during business travel. The best way is to avoid the non-essential business trip. However, if travel cannot be avoided, here are some of the ways in which you can protect your employees.

According to, most viruses and other germs do not spread easily on flights because of how air circulates and is filtered on airplanes. Air travel is safe as long as social distancing is maintained, if crowds cannot be avoided, the passenger must wear a mask at all times. Airports, for their part, are reinforcing strict safety measures.

What can companies and travelers do to reduce the risk of traveling during the COVID-19 pandemic?

Questions to ask before you travel

How safe is the destination?

Check out the travel guidelines provided by your government. Before your employees travel, it is indispensable to check out the travel advisory for this country. Was there a coronavirus outbreak at the destination recently? Does the destination have any travel requirements, if there is a 14 days quarantine upon arrival? Are people required to have a face covering? Staying up to date and communicating travel guidelines with employees in real-time, can be a very tedious process for large organizations. Zii Protect allows travelers and travel arrangers to receive real-time travel advisory and alerts before and after booking the business trip based on the itinerary and the travelers’ profile. Travelers and travel arrangers know right away if an event has occurred or if the risk level has increased for a specific destination. They can then decide on the best course of action right away.

How compliant is the hotel with public health guidelines?

We advise you to do some research before booking a hotel room. Check the hotel website to see what measures have been adopted by the hotel to facilitate social distancing and ensure the safety and sanitization of the premises to reduce the risk of transmission. Does the hotel provide contactless/ virtual check-in to the guests? Some hotels now offer the option to use your phone to check-in. It is also important to know if the hotel guests/ staff are screened before entering crowded areas, as a first-line defense to detect possible infections. Does the hotel offer hand sanitizer in common areas or by the elevators? It is recommended to avoid contact at the reception desk. The best practice is to pay online to avoid card transactions at the destination.

When booking a trip with Zii, traveler’s information is seamlessly pushed to both the travel vendors and global distribution systems used by travel agencies to reserve and pay for travel with airlines, car rentals and hotels. It is important to use a trusted platform for booking your flight, hotel and transportation.

How to get travel insurance?

The chances are that your standard health insurance will not cover employees from COVID-19 related losses. As countries open borders to international travelers, more insurance companies are now providing travel insurance with coronavirus cover. Purchase independent travel insurance with the flexibility to cancel if needed. You may also look into booking airlines that provide COVID-19 insurance coverage to travelers. It is also important to consider that travel plans can change anytime. If a lockdown is implemented or quarantine measures are put into place, travelers must have flexible insurance that takes this into account.

Hello Zii is a live chat function that connects users in real-time with real people. The chat is available 24/7 and is supported by customer success agents to assist users in every way. The agents can assist you in providing information about the best possible scenario and travel insurance to book for the travel destination.

To quickly adapt to a better solution, Zii is one of the most advanced travel management tools in the market. It is your one-stop solution to all business travel management needs. Zii allows you to not only book a complete business trip but also make it easier to cancel, rebook and get approvals from the managers all in one platform. It provides real-time travel updates to your employees. With Zii you can easily update the travel policies online and employees are able to view them once pushed on the platform.

Learn more about the different features of Zii for travelers here.

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Zii is an all-in-one platform with tools and insights to make travel management easy for you. Zii provides a unique solution that enhances the travelers’ experience while having a real impact on your bottom line.

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